Privacy Policy

Effective Date: January 1, 2026

Welcome to Thompson Electric ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

If you have questions, please contact us at:

📍  Temecula, California

📧  [email protected]

📞  760-470-3296

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Service address

Billing information (if applicable)

Communication Information

SMS opt-in status

Email preferences

Message history with our team

Website Usage Information

IP address

Browser type

Pages visited

Time spent on our site

Cookies and tracking data

2. How We Use Your Information

We use your information to:

Provide electrical services

Respond to service requests

Schedule appointments

Send estimates and invoices

Send appointment reminders

Send promotional emails and SMS (if you opt in)

Improve our website and advertising performance

Comply with legal requirements

We do not sell your personal information.

3. SMS Opt-In Details

When you provide your phone number and opt in to receive text messages:

You agree to receive service updates, appointment reminders, and promotional messages.

Message frequency may vary.

Message and data rates may apply.

Consent is not a condition of purchase.

You can opt out anytime by replying:

STOP to unsubscribe

HELP for assistance

4. Cookies & Tracking Practices

Our website may use:

Cookies

Google Ads tracking

Meta (Facebook/Instagram) tracking

Analytics tools

These tools help us:

Understand how visitors use our site

Improve advertising performance

Enhance user experience

You may disable cookies in your browser settings at any time.

5. Data Security & Handling

We take reasonable steps to protect your information, including:

Secure website hosting

Encrypted forms (SSL)

Restricted internal access

Secure payment processing

While we take strong precautions, no system is 100% secure.

6. User Rights

If you are a California resident, you may have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Opt out of marketing communications

To exercise your rights, contact us at [email protected].

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors for support services (such as customer service or messaging platforms) is permitted. All other use category exclusions apply. Text messaging originator opt-in data and consent will not be shared with any third parties.